Frequently Asked Questions
Everything you need to know about renting a storage unit with us.
It is extremely quick and easy to rent. Simply go on your phone or laptop and sign the lease, make your payment and you're all set. You get instant access right then!
All units are month-to-month rentals. Just give us 10 days notice and you can move out without being charged for additional months!
We do not accept cash. Payment can only be made via credit/debit card or via ACH (same as a check).
You can make a payment online through our tenant portal, or you can call us at (620) 778-8196 for assistance.
We accept Visa, MasterCard, Discover, American Express, Cash App, and ACH (same as a check). We do not accept cash.
Yes! We proudly offer a 10% discount for active duty military and veterans. Just let us know when you sign up and we'll apply the discount to your account.
Yes, we offer affordable tenant protection plans starting at $2,000 in coverage. Plans are priced monthly and included in your total rental fee. Learn more about our protection plans.
Our office hours are Monday through Saturday 9am–6pm and Sunday Noon–4pm. You can reach us by phone or text outside of these hours as well.
Yes, all of our units are insulated. They are non-climate-controlled but the insulation helps protect your belongings from extreme temperatures. All units also feature drive-up access.
No, for security the gate will only open 6am–10pm, 7 days a week. If you need extended access please contact us.
Still Have Questions?
We're happy to help. Give us a call or send an email.